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The Client

A Renowned Chicken Restaurant with a Six-Decade Legacy

Our client is a renowned Chicago eatery known for its delicious fried chicken. Their signature blend of spices and secret preparation methods have kept customers satisfied for over 60 years. The restaurant offers a variety of sauces to complement the perfectly cooked chicken.

Project Requirements

Developing a Food Delivery App for iOS and Android

Our client reached out to us for mobile app development services and presented their idea for a food delivery application. Following a thorough discussion of the envisioned features, our development team defined the project scope and requirements. Subsequently, we formulated a strategic plan to translate their vision into reality. Some of the major client’s requirements were as follows:

  • The client wanted a fast market entry and a quick evaluation through its app.
  • The app should reward all loyal customers with coupons and discounts.
  • Equip the app with rich features such as geotagging, live order tracking, search option, ratings, and many more!
  • Deliver food to respective customers who place orders using the app.
  • Reliable & secure payment gateway integration to help users place orders via wallet instead of using a card/pay on delivery.
  • Exhibit excellent navigation and user interface throughout the app
Project Challenges

Integrating Advanced Features for a Seamless Ordering Experience

In this project, our challenge was to develop an app facilitating seamless food ordering while ensuring synchronization and transmission across the orderer, driver, and kitchen. Additionally, we had to ensure bug-free, secure ordering and payment processes to mitigate any potential risks of fraud.

Other challenges anticipated by the development team were as follows:

  • Create an authentic restaurant’s profile on the mobile application
  • Facilitate easy login and registration process for uses
  • Allow users to apply for discounts & coupons
  • Facilitate users to get live updates and track their food order in real-time
  • Equip the app with rich features like reordering, geolocation, food app cart, etc.
  • Ensure UI & UX consistency throughout the app screens
  • integrate a safe and secured payment gateway for users
The Solution

Developed a Feature-Rich Application with Intuitive UI/UX

Based on the client’s requirements and anticipated challenges, our dedicated mobile app developers devised a foolproof strategy to combat the complexities and meet the objectives. Right from choosing the technology stack to app designing, wireframing, UI/UX design, and QA testing, we made sure that all the client’s expectations were met without compromising on the quality of app development. Our developers visualized the app and gave attention to screen-to-screen interaction to ensure an excellent user interface throughout the app. While designing all the screens through which a user will move, our developers created the visual elements and their interactive properties such as patterns, spacing, and other elements that respond in a way that feels natural to the user while using the app.

Following this agile methodology, we were finally able to deliver a robust food delivery app within a short turnaround time that exceeded the client’s expectations!

Features

As required by the client, we developed different panels of the application such as User Panel, Admin Panel, and Restaurant Panel.

01

Admin Panel

  • Admin Log-in & Registration
  • Customer Account Management
  • Manage Restaurant Account
  • Order Management
  • Push Notification
  • Dashboard
  • Content Management
  • Accept or Reject Orders
02

Delivery Boy Panel

  • Delivery Boy Log-in
  • Payment Claim
  • Delivery History
  • Call To Customers
  • Geo Location
03

Customer Panel

  • Navigation Menu
  • Restaurant Profile
  • Food Menu (Categorized)
  • Search/Filter
  • Food App Cart
  • Offers and Promo Code
  • Payment Mode
  • Rating & Review
  • Order History/ Summary
  • Reports
  • Contact Information of Delivery Boy
  • Live Order Tracking
  • Food Order Notification
  • Re-order

Results

On the final delivery of the project, the client was delighted with the output. The application that we developed is helping our client in the long run. With smooth delivery of food right at customer’s doorsteps, the client benefited from increased sales and customers. The app also helped the client in streamlining their orders and restaurant flow. The team is also taking care of regular updates in order to enhance performance, resulting in increased traffic on the application. This wonderful app also received great responses from users in order to meet their expectations more precisely while ordering food online.